How do I place an order on Hodieetnunc.com?
To place an order on Hodie et Nunc, visit the official Hodie et Nunc website and browse through the collection. Select the desired product and choose any customization options available. Add the item to your cart and proceed to checkout. Fill in your shipping details, choose your preferred payment method, and confirm your order.
What is a preorder, and how can I place one?
A pre-order allows you to reserve an item before it is officially released. To place a pre-order, navigate to the pre-order section of the Hodie et Nunc website. Select the item you wish to pre-order and follow the standard ordering process. Complete the payment process to secure your item. Pre-orders will be shipped as soon as the item becomes available.
Why are Hodie et Nunc products priced as they are?
At Hodie et Nunc, our pricing reflects the unparalleled craftsmanship, premium materials, and sustainable values embedded in every creation. Each piece is handcrafted from ethically sourced Ecuadorian leather, renowned for its durability and timeless elegance. By combining artisanal skill with innovative design, we create products that stand as enduring investments in quality and sophistication. The cost represents our dedication to offering luxury without compromise.
How do I take care of my leather product?
Proper care ensures the longevity of your Hodie et Nunc leather accessory. To maintain its beauty, keep the leather away from prolonged exposure to direct sunlight or excessive moisture. Clean it gently with a soft, damp cloth when needed, and avoid using harsh chemicals. For detailed instructions and product-specific care tips, please visit our Leather Care Guide page on the website.
Which models are compatible with the iPhone cases?
Our first product line includes leather cases designed exclusively for iPhone 14, 15, and 16 Pro and Pro Max models. Each case is tailored for a precise fit, ensuring functionality while protecting your device in style. If you’re unsure about compatibility, please check your iPhone model in the settings under “About” or reach out to our customer support team for assistance.
Do they make international shipments, and to which countries?
Yes, Hodie et Nunc offers international shipping. They ship to numerous countries worldwide. Specific countries and shipping details can be found during the checkout process when entering your shipping address.
Where is my order?
You can track the status of your order by logging into your Hodie et Nunc account and navigating to the order history section. Additionally, you will receive email updates with tracking information once your order has been shipped.
What are your return options?
Hodie et Nunc offers several return options. Standard returns allow you to return items within a specified period, usually 30 days from the delivery date, as long as they are unused and in their original condition. You can also exchange an item for a different size or color if available. Another option is to opt for store credit to use for future purchases. Detailed return instructions are provided on the Hodie et Nunc website under the “Returns and Exchanges” section.
Can I modify or cancel my order?
You can modify or cancel your order within a certain timeframe, usually before the order has been processed and shipped. To do so, contact Hodie et Nunc customer support as soon as possible with your order details.
What are my shipping options?
Hodie et Nunc offers several shipping options. Standard shipping generally takes 5-7 business days. Express shipping provides faster delivery, usually within 2-3 business days. International shipping delivery times vary depending on the destination.
Which payment methods can I use?
Hodie et Nunc accepts a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and other localized payment options that may be available depending on your country.
How does VAT work?
VAT (Value Added Tax) is a tax on the purchase of goods and services. For international orders, VAT may be applied based on the destination country’s regulations. During checkout, Hodie et Nunc will calculate and display the applicable VAT. In some cases, VAT may be included in the product price, or it might be added separately.