This Privacy Policy describes Hodie et Nunc’s policies and procedures on the collection, use, and disclosure of your information when you use hodieetnunc.com (the “Website”). This Privacy Policy complies with the General Data Protection Regulation (GDPR).
Collection of Personal Information
When you purchase something through our website at hodieetnunc.com, we collect the personal information you provide as part of the buying and selling process. This data includes:
• Name
• Address
• Phone number
When you browse our website, we also collect your Internet Protocol (IP) address to provide us with information that helps us enhance your user experience. This information helps us learn about your browser and operating system. For more details on our use of cookies and how you can manage them, please read our Cookie Policy.
With your permission, we also collect your email if you choose to subscribe to our newsletter. We may also use your data to send cart abandonment emails to suggest products left in your cart when you do not complete the purchase process. You can unsubscribe from our newsletter at any time via the link in the email footer. For more information on our direct marketing practices, please see below.
Purpose of Data Collection
We collect personal data to process orders through our webshop and to send emails with information on new products and offers, or to suggest products left in your cart. We need your name, address, phone number, and email to ship your purchased product and notify you of receipt, delivery, and other relevant updates.
Third-Party Access to Your Data
We never sell your personal information to any third party. The only third parties that use, collect, and/or store your personal data do so to the extent necessary to perform services on our behalf. These services include:
• Handling payments securely (e.g., PayPal Inc. and Shopify Payments)
• Fulfilling your orders (e.g., FedEx, DHL, and other supply chain partners)
• Sending newsletters or updates (e.g., Klaviyo)
• Targeting advertising (e.g., Google, Meta, and Klaviyo)
Data Security
To protect your personal information, we take precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. When you complete a purchase and provide payment information, the information is transmitted via SSL and encrypted.
Cookies
Cookies are small text files stored on your computer when browsing certain websites. We use cookies on hodieetnunc.com to improve your user experience. You will be asked for permission to use these cookies upon your first visit to our website. For more details, please read our Cookie Policy.
Direct Marketing
We send newsletters and promotional content to users who have actively chosen to receive them by providing their email addresses. Users must double opt-in to receive our newsletters, and we provide unsubscribe links in all our communications. We also send cart abandonment emails to suggest products left in your cart. Our direct marketing database is managed by Klaviyo. You can always contact us to remove your email from our list directly and permanently.
We will never contact you with news or non-order-related information unless you have chosen to receive such communications.
Data Retention
The length of time we retain your personal data depends on several factors: its nature, our need for it (for example, to fulfill warranty claims), and legal requirements (for example, for tax purposes). Once it is no longer necessary to retain it, we will ensure that your personal data is deleted or pseudonymized.
Your Rights
Your personal data belongs to you, and you have the right to:
• Know what personal data we hold about you
• Ensure all personal data is correct and up-to-date
• Ask us to correct any personal data
• Object to our continued processing of your personal data
If you no longer wish to receive any online communications, you can unsubscribe by clicking the link at the bottom of any marketing email we send.
Contact Us
If you have any concerns about storing your personal information or want your information to be permanently deleted, please contact us directly at support@hodieetnunc.com.